Never Miss a Booking Opportunity Again
Our human scheduling agents manage your calendar like a dedicated receptionist—booking appointments, confirming visits, and keeping your schedule full 24/7.
Complete Scheduling Support
From initial booking to appointment completion, we handle every step.
Live Booking Agents
Professional agents handling all scheduling calls
Calendar Integration
Direct access to your scheduling system
Confirmation Calls
Systematic outreach to confirm appointments
Rescheduling Support
Flexible changes without back-and-forth
No-Show Follow-Up
Re-engage missed appointments quickly
Waitlist Management
Fill cancellations from standby list
Scheduling Challenges We Solve
Managing appointments internally drains resources and leads to missed opportunities. Here's what our clients struggled with:
- ✕Missed calls during busy periods leading to lost bookings
- ✕High no-show rates impacting revenue
- ✕Staff overwhelmed with scheduling calls instead of serving customers
- ✕Inconsistent booking information causing confusion
- ✕No after-hours appointment booking capability
- ✕Difficulty managing multi-location or multi-provider schedules
- ✕Manual confirmation processes that fall through the cracks
What's Included
Everything you need for seamless appointment management.
Multi-Practice Dental Group
A 6-location dental group was losing patients due to busy signals and high no-show rates. After implementing Estarta's scheduling service:
- No-show rate dropped from 18% to 7%
- Appointment bookings increased by 35%
- Front desk staff freed for patient care
- After-hours bookings generated $45K/month additional revenue
Industries We Serve
Our scheduling agents are trained for industry-specific booking requirements.
Affordable Scheduling Solutions
Our scheduling service typically costs less than a part-time receptionist while providing 24/7 coverage. Flexible per-call or monthly plans available.
View Pricing OptionsFrequently Asked Questions
Everything you need to know about our appointment scheduling service.
What appointment scheduling services do you provide?
We handle inbound appointment requests, outbound appointment setting, confirmation calls, rescheduling, cancellation management, no-show follow-ups, and waitlist management. Our agents work directly in your calendar system to ensure seamless booking.
Which calendar systems do you integrate with?
We integrate with all major platforms including Google Calendar, Microsoft Outlook/365, Calendly, Acuity, ServiceTitan, Housecall Pro, Jobber, Clio (legal), and most healthcare EMR/PM systems. Custom integrations are available.
How do you handle appointment confirmations and reminders?
We make live confirmation calls 24-48 hours before appointments and can follow up with text/email reminders. If a customer needs to reschedule, we handle it immediately, ensuring your calendar stays full and no-shows are minimized.
Is your scheduling service HIPAA compliant for medical offices?
Yes, our scheduling agents are HIPAA trained and our processes meet healthcare compliance requirements. We can handle patient scheduling for medical offices, dental practices, mental health providers, and other healthcare businesses.
Can you handle high-volume scheduling during busy periods?
Absolutely. Our scalable team can handle sudden increases in booking requests without missing calls. This is perfect for seasonal businesses, marketing campaign launches, or practices with fluctuating demand.
How do you handle scheduling for multiple locations or providers?
We can manage complex scheduling across multiple locations, service types, and providers. Our agents are trained on your specific booking rules, provider availability, service durations, and any special requirements.
What industries benefit most from appointment scheduling services?
Medical/dental offices, legal firms, home services (HVAC, plumbing, electrical), automotive service centers, salons/spas, financial advisors, consultants, and any business that relies on scheduled appointments see significant benefits.
How do you reduce no-shows and last-minute cancellations?
Through systematic confirmation calls, our clients typically see no-show rates drop by 30-50%. We also manage waitlists to fill cancellations quickly and conduct no-show follow-up calls to reschedule missed appointments.
What information do your agents collect during booking?
We collect all information you specify: contact details, service needed, preferred times, insurance information (for healthcare), property details (for home services), and any custom fields required for your business.
Can you handle appointment scheduling for GCC businesses?
Yes, we support businesses in the UAE, Saudi Arabia, Qatar, and other GCC countries. Our Amman location provides excellent timezone coverage, and our agents understand regional scheduling customs and communication styles.
How quickly can you start managing our appointments?
Most clients are fully onboarded within 5-7 business days. This includes calendar integration, training on your services and booking rules, and test appointments to ensure everything works smoothly.
What reporting do you provide for scheduling performance?
You receive reports on total appointments booked, confirmation rates, no-show rates, cancellation rates, average booking time, peak calling periods, and any patterns that could help optimize your scheduling.
Ready to Optimize Your Schedule?
Start your 3-day free trial today. See how our scheduling agents can fill your calendar and reduce no-shows.
Or call us directly: +1 (818) 418-5903
No credit card required • Cancel anytime • Month-to-month pricing