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Estarta Call Center - Human-First Call Center Outsourcing

About Estarta

The Human-First Call Center Company

In a world racing toward automation, we chose a different path. Estarta delivers professional call center services powered by trained human agents who genuinely care about your customers.

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Professional call center workspace with modern office setup

Our Mission

To be the human-first alternative in an increasingly automated world. We believe that when your customers call, they deserve to speak with someone who listens, understands, and genuinely wants to help. That belief drives everything we do.

Our Core Values

These principles guide every interaction, every training session, and every decision we make.

Human First

We believe every customer deserves to speak with a real person who listens, understands, and helps.

Excellence

We maintain US-quality standards with rigorous training, quality monitoring, and continuous improvement.

Global Reach

Headquartered in Jordan with a team optimized for US business hours and cultural alignment.

Partnership

We don't just answer calls—we become an extension of your team, representing your brand with pride.

Our Journey

From a small team in Amman to serving US businesses worldwide.

2008

Estarta founded in Amman, Jordan

2012

Expanded to 100+ agents, began US market focus

2016

Achieved HIPAA and PCI-DSS compliance

2020

Launched specialized industry training programs

2024

Serving 10+ US businesses with 95.6% answer rate

2026

Serving 21+ US businesses with 99.7% answer rate

21+
US Businesses Served
600+
Trained Agents
16
Industries Covered
15+
Years of Experience

Ready to transform your customer experience?

Join hundreds of US businesses that trust Estarta for their customer communications. Start your 3-Day Free Trial today — no credit card required.

Or call us directly: +1 (818) 418-5903

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