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Estarta Call Center - Human-First Call Center Outsourcing
Outbound Call Center Services

Outbound Calling That Drives Real Revenue Growth

Transform your pipeline with professional outbound campaigns. Our human agents generate qualified leads, set appointments, and nurture prospects while you focus on closing deals.

No credit card requiredTCPA compliant
Estarta outbound call center agents conducting lead generation calls

Outbound Services We Offer

From cold outreach to customer retention, our outbound team handles it all.

Lead Generation

Qualify and nurture prospects to sales-ready status

Appointment Setting

Book qualified meetings directly on your calendar

Follow-Up Campaigns

Systematic outreach to inquiries and past customers

Surveys & Research

Customer satisfaction and market research calls

Win-Back Programs

Re-engage churned customers and dormant accounts

Event Registration

Drive attendance for webinars, demos, and events

Outbound call center campaign performance dashboard

Challenges We Solve

Building an effective outbound operation internally is costly and time-consuming. Here's what our clients struggled with:

  • Sales team spending time on cold outreach instead of closing
  • Low contact rates with internal calling efforts
  • Inconsistent follow-up leading to lost opportunities
  • Difficulty scaling outbound efforts during campaigns
  • High cost of hiring dedicated SDRs/BDRs
  • Compliance concerns with DIY telemarketing
  • No bandwidth for customer win-back or survey campaigns

What's Included

Everything you need to run successful outbound campaigns.

Custom script development
Agent training & coaching
CRM integration & updates
Call recording & monitoring
Real-time dashboards
Weekly performance reports
DNC list compliance
A/B script testing
Lead qualification scoring
Warm transfer capabilities
CASE STUDY

B2B SaaS Lead Generation Campaign

A growing SaaS company needed to accelerate pipeline growth but lacked SDR resources. After implementing Estarta's outbound services:

  • Generated 180+ qualified leads per month
  • Appointment-to-demo conversion rate of 65%
  • Cost per qualified lead reduced by 58%
  • Sales team focused 100% on closing deals
180+
Leads/Month
65%
Demo Rate
58%
Cost Reduction
3.2x
Pipeline Growth

Compliant & Secure Outbound Calling

We take compliance seriously so you can focus on results, not regulations.

Performance-Based Pricing Available

Pay per lead, per appointment, or per hour. We offer flexible pricing models that align with your campaign goals and budget.

View Pricing Options

Frequently Asked Questions

Everything you need to know about our outbound call center services.

What outbound call center services do you offer?

Our outbound services include lead generation and qualification, appointment setting, customer follow-up calls, satisfaction surveys, win-back campaigns, payment reminders, event registrations, and market research calls. Each campaign is customized to your specific goals and KPIs.

How do you ensure quality in outbound calling campaigns?

We maintain strict quality through call recording, live monitoring, regular QA scoring, and performance dashboards. Our agents receive extensive training on your products, scripts, and objection handling. We track metrics like contact rate, conversion rate, and customer feedback.

Can you integrate with our CRM for outbound campaigns?

Yes, we integrate with all major CRM platforms including Salesforce, HubSpot, Zoho, and custom systems. This allows for automated lead assignment, real-time status updates, call logging, and seamless handoffs to your sales team.

What industries benefit from outbound call center services?

Our outbound services are effective for B2B companies, SaaS businesses, healthcare providers, home services, financial services, real estate, education, and any business requiring proactive customer outreach or lead generation.

How do you handle compliance for outbound calling?

We strictly adhere to TCPA regulations, Do Not Call list requirements, and international calling regulations. Our systems automatically scrub against DNC lists, maintain call time restrictions, and document consent. For healthcare clients, we maintain HIPAA compliance.

What's the difference between your service and robocalls?

We use 100% human agents for all outbound calls. Unlike robocalls or AI dialers, our agents can engage in natural conversations, handle objections, build rapport, and adapt to each prospect's needs. This results in significantly higher conversion rates and better brand perception.

How quickly can you launch an outbound campaign?

Most campaigns launch within 7-10 business days. This includes script development, agent training, CRM integration, compliance setup, and test calls. For urgent campaigns, expedited setup is available.

What metrics do you track for outbound campaigns?

We track contact rate, conversion rate, appointments set, leads qualified, call duration, calls per hour, disposition codes, revenue generated, and custom KPIs you define. Real-time dashboards and weekly reports keep you informed.

Do you offer outbound calling for GCC and international markets?

Yes, we support outbound campaigns targeting the US, GCC countries (UAE, Saudi Arabia, Qatar), and English-speaking international markets. Our agents understand regional business cultures and communication preferences.

How is pricing structured for outbound campaigns?

We offer flexible pricing including per-call, per-appointment, per-qualified-lead, or hourly models depending on your campaign type and goals. Performance-based pricing is available for qualified campaigns.

Can you handle B2B and B2C outbound calling?

Yes, we handle both B2B and B2C outbound campaigns. Our agents are trained for executive-level B2B conversations as well as consumer outreach. Script tone, call timing, and approach are customized accordingly.

What happens to the leads you generate?

Qualified leads are immediately logged in your CRM, sent via real-time notifications (email/SMS), or transferred live to your sales team based on your preference. We follow your lead scoring and handoff protocols exactly.

Ready to Accelerate Your Pipeline?

Start your 3-day free trial today. See measurable results from professional outbound calling with no upfront commitment.

Or call us directly: +1 (818) 418-5903

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