Home Services Answering Service and Dispatch Support
Home service customers call when something breaks - not during business hours. Our 100% human agents answer every call, qualify the job, and dispatch your crew within minutes, 24/7. Plans start at $1,750/mo with no contract.
Why Home Service Companies Lose Jobs to Missed Calls
Every missed call is a job that goes to your competitor. Here is why 500+ home service companies trust our call center outsourcing.
Emergency Calls Will Not Wait
Plumbing and HVAC emergencies are urgent. Customers call 3 competitors in the first 5 minutes if you do not answer.
Crews Cannot Answer While Working
Your technicians are on job sites. They miss 40% of inbound calls while doing the work that pays the bills.
After-Hours = Your Best Leads
Emergency home service calls convert at 3x the rate of daytime calls. These are customers ready to pay for immediate help.
How It Works
From call to dispatch in under 3 minutes. Our lead qualification service handles everything so your crews can focus on jobs.
Homeowner calls your business number
Your existing phone number rings to our call center 24/7/365.
Our agent answers in your company name within 20 seconds
Professional greeting using your custom script and brand voice.
Agent qualifies the job (issue type, address, urgency level)
We capture all details needed to dispatch the right crew.
Crew dispatched via SMS/email with full job details
Your technician gets instant notification with everything they need.
What is Included
Everything you need for professional dispatch support, starting at $1,750/mo with no long-term contract.
24/7 Inbound Call Answering
Every call answered by a human in under 20 seconds, day or night.
Emergency and Priority Dispatch
Urgent calls flagged and dispatched immediately to your on-call tech.
Job Qualification and Scheduling
We qualify every call and book appointments in your system.
Lead Capture for Non-Urgent Calls
Non-emergency inquiries captured for follow-up during business hours.
After-Hours and Weekend Coverage
Full coverage nights, weekends, and holidays at no extra charge.
Bilingual Support (English + Spanish)
Serve more customers with English and Spanish call handling included.
Trades We Support
Our agents are trained to handle calls for all types of home service companies. See our locksmith answering service for related industries.
Estarta vs. In-House Office Staff vs. Voicemail
See why 500+ home service companies choose Estarta. We use 100% human agents, never AI bots.
| Feature | Estarta | Office Staff | Voicemail |
|---|---|---|---|
| After-hours coverage | 24/7/365 | No | Passive |
| Emergency dispatch | Yes | Sometimes | Never |
| Answer time | < 20 seconds | Varies | Instant |
| Job qualification | Full | Partial | None |
| Monthly cost | From $1,750 | $3,000+ | Free |
| Missed call rate | < 1% | 30-40% | 100% missed |
Frequently Asked Questions
Questions about our home services answering service? Contact us or see pricing for more details.
Stop Losing Home Service Jobs to Missed Calls
Join 500+ home service companies using Estarta. Plans start at $1,750/mo with no contract. Contact us to start your free 3-day trial.