Capture Every Lead. Schedule Every Job. Grow Your Business.
24/7 answering service built for HVAC, plumbing, electrical, and home service contractors. Never lose a lead to voicemail again.
Why Home Services Businesses Choose Estarta
In home services, the first contractor to answer usually wins the job. Our agents understand the urgency of a broken AC in summer, a burst pipe at midnight, or a power outage affecting a family. We capture complete lead information, schedule appointments directly in your system, and dispatch emergency calls immediately. While your competitors send callers to voicemail, your leads are being converted by professional agents who represent your company exactly as you would. The result: more booked jobs, happier customers, and a growing business.
Who We Serve in the Home Services Industry
Our specialized training covers all types of businesses in your industry.
HVAC Contractors
Heating, cooling, and ventilation companies handling seasonal demand fluctuations.
Plumbing Companies
Plumbers managing emergency calls, scheduled maintenance, and new installations.
Electrical Contractors
Electricians handling service calls, panel upgrades, and emergency repairs.
Roofing Companies
Roofers managing storm damage calls, inspections, and installation inquiries.
Pest Control Services
Pest management companies scheduling treatments and handling urgent infestations.
General Contractors
Remodeling and construction companies managing project inquiries and subcontractor coordination.
Common Challenges We Solve
Home Services businesses face unique communication challenges. Here's how we address them.
Missed Calls = Lost Revenue
Studies show 85% of callers who reach voicemail won't leave a message—they'll call your competitor instead.
Seasonal Call Surges
First heat wave or cold snap brings a flood of calls. Your team can't handle the volume, and leads slip away.
After-Hours Emergencies
Burst pipes and failed AC units don't wait for business hours. Without coverage, you lose premium emergency work.
Inconsistent Lead Capture
Rushed technicians answering calls while on jobs miss crucial details—wrong addresses, incomplete contact info.
How Estarta Solves These Problems
Our industry-trained agents deliver solutions tailored to your specific needs.
24/7 Lead Capture
Every call answered by a human within 20 seconds. Complete lead information captured every time.
Real-Time Scheduling
Direct integration with ServiceTitan, Housecall Pro, and other platforms. Appointments booked instantly.
Emergency Dispatch
Immediate notification to on-call technicians for emergencies. Faster response means more won bids.
Service Area Qualification
Agents verify caller locations against your service area, ensuring you only receive qualified leads.
Peak Season Overflow
Seamless overflow support during busy seasons. Scale up coverage without hiring temporary staff.
Quote & Estimate Requests
Capture project details for accurate estimates. Schedule on-site assessments for larger jobs.
Why Human Agents Win More Home Service Jobs
In home services, the human touch isn't just nice to have—it's essential.
Homeowners with emergencies need immediate reassurance, not frustrating phone menus
Human agents can accurately capture complex job descriptions and service needs
We can upsell maintenance agreements and additional services during the call
Callers comparing contractors prefer businesses where real people answer
Agents can handle upset customers with empathy, turning complaints into opportunities
ComfortFirst HVAC
The Challenge
ComfortFirst was losing up to 30% of incoming calls during summer peak season. Their two-person office couldn't keep up with call volume, and after-hours calls went to voicemail. Emergency jobs were going to competitors who answered.
The Solution
Estarta provided full 24/7 coverage with ServiceTitan integration. Custom scripts captured all necessary information for accurate dispatching. Emergency calls triggered immediate technician notifications.
"We went from missing a third of our calls to capturing nearly everything. Last summer was our best season ever. Estarta pays for itself many times over in jobs we would have lost."
The Results
Software Integrations
We integrate with the tools home services businesses use every day.
Frequently Asked Questions
Common questions about our home services answering service.
Simple, Transparent Pricing
Home Services answering services starting at $299/month
Ready to transform your home services business?
Join hundreds of home services businesses that trust Estarta for their customer communications. Start your 3-Day Free Trial today — no credit card required.
Or call us directly: +1 (818) 418-5903
No credit card required • Cancel anytime • Month-to-month pricing